Start free. Add asset management, dev boards, or compliance reporting only when your team needs them.
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Most teams run on our cloud. Regulated or security-sensitive teams can install Trakolo entirely inside their own environment instead.
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Perpetual license pricing is based on named users, Self-Service Portal users, AI Agent licenses (Service desk and Coding are licensed separately), and modules enabled (ITSM, SAM, Dev boards). Support & upgrade plans are optional but recommended to stay on the latest release. Ready to install? Read the on-premise installation guide and license management docs.
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Yes — upgrade or downgrade at any time. Changes apply on your next billing cycle.
Yes, annual billing saves 20% compared to monthly on Team and Business plans.
You can downgrade to the Free plan at any time — your data stays intact, no forced deletion.